Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping at VelocityPartsHub.com. We are committed to providing fast, secure, and reliable delivery of automotive parts, vehicle accessories, and car care products to customers worldwide.

Please review our shipping policy before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During peak seasons, promotional events, or periods of high order volume, processing times may be slightly extended.

Shipping Locations

VelocityPartsHub.com ships to customers worldwide, including:

  • United States

  • Canada

  • United Kingdom

  • Australia

  • New Zealand

  • European Union Countries

  • Selected International Destinations

If your country is unavailable during checkout, please contact our support team for assistance.

Estimated Delivery Times

Delivery times vary depending on destination, customs clearance, and carrier performance.

United States

  • Standard Shipping: 5–10 Business Days

  • Expedited Shipping: 3–7 Business Days

Canada

  • Standard Shipping: 7–15 Business Days

United Kingdom & Europe

  • Standard Shipping: 7–15 Business Days

Australia & New Zealand

  • Standard Shipping: 7–15 Business Days

International Orders

  • Standard Shipping: 10–25 Business Days

Delivery estimates are provided for reference only and are not guaranteed.

Shipping Costs

Shipping fees are calculated at checkout based on:

  • Delivery destination

  • Package weight

  • Package dimensions

  • Selected shipping method

Free shipping promotions may be available on eligible orders and will be clearly displayed on the website when applicable.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Please allow up to 72 hours for tracking updates to appear within the carrier's system.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, and local handling fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in product prices or shipping costs unless otherwise specified.

VelocityPartsHub.com is not responsible for customs-related delays or additional import charges.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information during checkout.

VelocityPartsHub.com is not responsible for delays, lost shipments, or additional shipping charges resulting from incorrect or incomplete address information.

If an order is returned due to an address issue, additional shipping fees may apply for reshipment.

Lost, Damaged, or Missing Packages

If your package arrives damaged, please contact us within 7 days of delivery and provide photos of both the package and product.

If a shipment is lost during transit, we will work with the shipping carrier to investigate and help determine an appropriate resolution.

Packages marked as "Delivered" by the carrier may require additional verification before claims can be processed.

Multiple Shipments

Some orders may be fulfilled from multiple warehouses or suppliers.

As a result, items from the same order may arrive separately and have different tracking numbers.

Customers will receive tracking information for each shipment when available.

Shipping Delays

Occasionally, shipping delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Customs inspections

  • Carrier delays

  • Transportation disruptions

  • Peak holiday seasons

We appreciate your patience and understanding should unexpected delays occur.

Contact Us

If you have questions regarding shipping, order tracking, or delivery status, please contact our customer support team.

Website: https://VelocityPartsHub.com

Thank you for choosing VelocityPartsHub.com for your automotive parts, vehicle accessories, and car care needs.